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Cancellations

What happens if I cancel a 12 or 6-month plan?

You will continue to be charged and shipped Woof Packs until the end of your subscription term. Your plan won’t auto-renew at the end of your term though.

How do I cancel my subscription?

You can request to cancel your subscription by sending us an email to [email protected] with your account information. If you're on a 6 or 12-month plan you will continue to be charged and shipped Woof Packs until the end of your subscription term

Can I cancel my extra toy?

We can cancel the extra toy anytime! Let our team know by sending an email at [email protected] and they'll cancel it for you!