What happens if I request to cancel a 12 or 6-month plan?
You will continue to be charged and shipped Woof Packs until the end of your subscription term. Once the request has been processed, your plan won’t auto-renew at the end of your term.
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Cancellations
How do I cancel my subscription?
Just request to cancel your subscription by sending us an email to [email protected] with your account information. If you're on a 6 or 12-month plan you will continue to be charged and shipped Woof Packs until the end of your subscription term. O
Can I cancel my extra toy?
We can cancel the extra toy anytime! Let our team know by sending an email at [email protected] and they'll cancel it for you!