Back to woofpacks.ca

Woofpack

Unexpected charges are often related to subscription terms. &#xA0; &#xA0;COMMON REASONS &#x2022; A box in a multi-month subscription term was processed &#xA0;&#x2022; Shipping or taxes were applied &#xA0; &#xA0;If you&#x2019;re unsure which plan you&#x2019;re on or why a charge occurred, contact support and we&#x2019;ll clarify it for you. &#xA0; &#xA0;RELATED ARTICLES <a href="https://woofpack.gorgias.help/en-US/4193399-fc35c580d6774950824c70480ad4d0b4">&#x2022; Billing dates &amp; charges </a><a href="https://woofpack.gorgias.help/en-US/4192938-ce8b57416b954484997a95c517cd5a6a"> &#x2022; Plans &amp; pricing</a>

Unexpected charges are often related to subscription terms.  COMMON REASONS • A box in a multi-month subscription term was processed • Shipping or taxes were applied  If you’re unsure which plan you’re on or why a charge occurred, contact support and

Why was I charged more than expected?

💳 Billing & Payments

What is Woof Pack and what’s included?

How Woof Pack subscriptions work

Plans & pricing

🐶 Getting Started

Shipping rates & delivery timelines

Track my order

Change my shipping address

Lost, stolen, or delayed packages

Why does my tracking say 'Label Created'?

Order returned to sender

📦 Shipping & Delivery

Billing dates & charges

Payment failed or was declined

Promo codes and discounts

Why didn’t my promo code work?

Pause your subscription

Cancel your subscription

🔄 Manage My Subscription

Gift subscriptions

🎁 Discounts, Gifts & Promotions

Treat ingredients and allergy preferences

Toy safety and durability

🐕 Products, Treats & Allergies

Damaged, missing, or wrong items

Returns and refunds

🔁 Returns, Replacements & Order Issues

Account access help

Why didn’t I receive a confirmation email?

Privacy and payment security

👤 Account & Privacy

Why was I charged more than expected?Updated a month ago