What shipping company do you use?
We ship Woof Packs through Canada Post's expedited shipping, UNI UNI, Intelcom, and United Postal Service.
All articles
Shipping
Is there a cost for shipping?
Shipping varies between $8 and $16 anywhere in Canada and inside the contiguous 48 United States.
When will I receive my first box?
Your first box is shipped on the next business day after you place your order! All future orders are automatically charged on the 8th of the following month and shipped on the 15th.
How do I update my shipping information?
Head over to the "Address & Payment Details" section when you log into your account. You’ll then need to select "Manage addresses", click "Edit", and save changes. Once done, it will be automatically applied to future boxes!. If you need to update th
How can I track my package?
We’ll send you a tracking number as soon as your pack is ready for dispatch and you’ll be notified once it’s tagged as delivered!
Can I change the shipping schedule?
We do allow an every 2 months shipping schedule after a few boxes on your current plan! Just send us an email at [email protected] with your account information and we’ll help you out.