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🔁 Returns, Replacements & Order Issues

Get help if something went wrong with your order, including damaged, missing, or incorrect items.

Damaged, missing, or wrong items

If something isn’t right with your order, we’ve got your back.  Contact support with your order number and photos if applicable, and we’ll help resolve it.  RELATED ARTICLES • Track my order • Shipping timelines

Returns and refunds

Because Woof Pack is a subscription product, returns aren’t accepted.  If there’s an issue with your order, contact support and we’ll do our best to help.  RELATED ARTICLES • Damaged, missing, or wrong items • Billing dates & charges