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Exceptions and add-ons
What is the extra toy upgrade?
For only $10 extra a month, you’ll get an extra toy added to your monthly box. If you’re an existing subscriber and want an extra toy upgrade to your plan then you can just reach out to one of our pack members at [email protected] and they’ll take
Can I change the size of my dog in the middle of my subscription?
You most certainly can! Just make sure the adjustment is made before the 8th of the month and we’ll update your dog’s size for you. You’ll just need to send us an email to [email protected] with your new dog size!
Can I skip a month?
We do allow you to skip a month on your current plan after a few boxes on your subscription! Just send us an email to [email protected] with your account information and we’ll help you out.