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Woofpack

We know waiting can be frustrating. &#xA0; &#xA0;If your package is delayed or marked delivered but missing, contact support and we&#x2019;ll investigate. &#xA0; &#xA0;RELATED ARTICLES <a href="https://woofpack.gorgias.help/en-US/4193238-48bf42b42d5b40258dfab84e78d782c0">&#x2022; Track my order </a><a href="https://woofpack.gorgias.help/en-US/4193017-737d8be7741245aab04dde920a2421b1"> &#x2022; Shipping timelines</a>

We know waiting can be frustrating.  If your package is delayed or marked delivered but missing, contact support and we’ll investigate.  RELATED ARTICLES • Track my order • Shipping timelines

Lost, stolen, or delayed packages

📦 Shipping & Delivery

What is Woof Pack and what’s included?

How Woof Pack subscriptions work

Plans & pricing

🐶 Getting Started

Shipping rates & delivery timelines

Track my order

Change my shipping address

Why does my tracking say 'Label Created'?

Order returned to sender

Billing dates & charges

Payment failed or was declined

Why was I charged more than expected?

Promo codes and discounts

Why didn’t my promo code work?

💳 Billing & Payments

Pause your subscription

Cancel your subscription

🔄 Manage My Subscription

Gift subscriptions

🎁 Discounts, Gifts & Promotions

Treat ingredients and allergy preferences

Toy safety and durability

🐕 Products, Treats & Allergies

Damaged, missing, or wrong items

Returns and refunds

🔁 Returns, Replacements & Order Issues

Account access help

Why didn’t I receive a confirmation email?

Privacy and payment security

👤 Account & Privacy

Lost, stolen, or delayed packagesUpdated a month ago