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Confirmation emails are sent shortly after checkout. &#xA0; &#xA0;Check your spam folder or contact support and we&#x2019;ll resend it. &#xA0; &#xA0;RELATED ARTICLES <a href="https://woofpack.gorgias.help/en-US/4242368-e60294633f434cd5add81e2299bbe1d3">&#x2022; Account access help </a><a href="https://woofpack.gorgias.help/en-US/4193238-48bf42b42d5b40258dfab84e78d782c0"> &#x2022; Track my order</a>

Confirmation emails are sent shortly after checkout.  Check your spam folder or contact support and we’ll resend it.  RELATED ARTICLES • Account access help • Track my order

Why didn’t I receive a confirmation email?

👤 Account & Privacy

What is Woof Pack and what’s included?

How Woof Pack subscriptions work

Plans & pricing

🐶 Getting Started

Shipping rates & delivery timelines

Track my order

Change my shipping address

Lost, stolen, or delayed packages

Why does my tracking say 'Label Created'?

Order returned to sender

📦 Shipping & Delivery

Billing dates & charges

Payment failed or was declined

Why was I charged more than expected?

Promo codes and discounts

Why didn’t my promo code work?

💳 Billing & Payments

Pause your subscription

Cancel your subscription

🔄 Manage My Subscription

Gift subscriptions

🎁 Discounts, Gifts & Promotions

Treat ingredients and allergy preferences

Toy safety and durability

🐕 Products, Treats & Allergies

Damaged, missing, or wrong items

Returns and refunds

🔁 Returns, Replacements & Order Issues

Account access help

Privacy and payment security

Why didn’t I receive a confirmation email?Updated a month ago